Returns and Exchanges
Online purchase Returns
If for any reason you are not happy with your purchase, you may return the items postmarked within 14 days of receipt for an online merchandise credit or refund less the shipping fees. Items ordered with free shipping are still subject to a refund minus the actual cost of return shipping.
All sales are final on edible/food products, custom or special orders, sale merchandise and vintage items. Return items in original condition (unworn, unwashed, unaltered) with the tags attached. Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow 2 weeks from the time you mail your order for your return or exchange to be processed.
Please email [email protected] to approve your return and receive shipping instructions.
As an added convenience to our local customers, we will be happy to issue an exchange or store credit for your online purchase at the Columbus store. Conditions stated above apply to in person returns.
In Store purchase Returns
Returns will be accepted within 14 days of receipt to be credited to the original form of payment or for store credit or exchange. Return items in original condition (unworn, unwashed, unaltered) with the tags attached. All sales are final on vintage and clearance merchandise.
Exchanges
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.
