EASY RETURNS
We accept returns of online purchases to catofashions.com or you may return online purchases at any one of our Cato store locations. With your receipt (packing slip/invoice), items with original tags attached and in new, unworn condition may be returned within 30 days of a shipped item's delivery date. Washed or worn merchandise cannot be returned or exchanged unless defective.
Items purchased at our retail store locations must be returned to a Cato store. Exchanges cannot be processed by catofashions.com and can only be made, subject to availability, by visiting one of our retail locations or by returning your current item to catofashions.com and reordering the new item of your choice.
Merchandise purchased online using a PayPal account and returned to Cato stores with an original receipt will be issued a Cato gift card in the amount of the purchase price. Cato stores are not able to return funds to PayPal accounts for purchases made a catofashions.com.
For more information about our Return Policy, click here.
