Table of Contents
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Business Information: Business name, description, address, contact details, services, and photos for business listings
- Communication: Messages you send through our contact forms or customer support
- Reviews and Ratings: Content you post in reviews, comments, or ratings
Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise GPS location)
- Performance Data: Website performance metrics and error reports
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Create and manage your account, display business listings, facilitate connections
- Improve Platform: Analyze usage patterns, fix bugs, develop new features
- Communication: Send account updates, respond to inquiries, provide customer support
- Security: Detect and prevent fraud, abuse, and unauthorized access
- Marketing: Send promotional emails (with your consent) about new features and services
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
Public Information
- Business listings and reviews are publicly visible on our platform
- Your name and profile information may be visible when you post reviews
Service Providers
- Third-party services that help us operate the platform (hosting, analytics, customer support)
- Payment processors (if applicable) to process transactions
Legal Requirements
- When required by law, court order, or government request
- To protect our rights, property, or safety, or that of our users
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption: Data transmission is encrypted using SSL/TLS
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security systems and software are regularly updated
- Monitoring: Continuous monitoring for security threats and vulnerabilities
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze website performance
- Provide relevant content and advertisements
You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will remove or anonymize your personal information, except where we need to retain it for legal or business purposes.
8. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Users
MAINSTREET.CLUB operates globally. If you are located outside the country where our servers are located, your information may be transferred to and processed in countries with different privacy laws. By using our services, you consent to such transfers.
10. Policy Changes
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date
- Notify users via email or platform notification
- Give you the opportunity to review changes before they take effect
Continued use of our platform after changes constitute acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: Available through our Contact Form
Help Center: Visit our Help Center for immediate assistance
Mailing Address: Available upon request through our contact form